Artificial intelligence also helps us improve our customer experience, says Monika Hrubá from Česká spořitelna

What does one-on-one customer service look like in your app? So that we can offer everyone a tailor-made solution. Today, for example, I have an appointment with our client, who wrote to me on LinkedIn that she was not completely satisfied and was considering leaving. I offered her a date and such a transparent view … Read more